Execution deadline in working days
Learn more
Individual person
Receiving restrictions

A person has the possibility to receive a specialist advice regarding services provided by the State Social Insurance Agency (VSAA). The expert will explain the right to receive services and will inform about the procedures for their receipt, taking into account the personal information available to the SSIA.

Process description

  1. Service requests
    In order to request the service, an application in a free form addressed to the SAA must be submitted.
    May submit a submission:
    • electronically - using the official electronic address (e-address) or e-mail (the application must be signed with a secure electronic signature containing the time stamp);
    • on-site (if requested for service, a personal identification document (passport or ID card) must be produced);
    • by post.
    The application may be submitted to any VSAA customer service centre.

  2. Receipt of services
    The service may be received in person, by post, in the official electronic address or in the portal, in accordance with the type of receipt of the information indicated in the application.