Description:
The decision to grant the benefit to the SAA shall be taken within one month after receipt of all necessary documents.
On-site
During an emergency, face to face customer service is suspended. For communication use the phone number or email of any customer service center.
Service requests
Client Service Center in Aizkraukle
Client Service Center in Aluksne
Client Service Center in Balvi
Client Service Center in Bauska
Client Service Center in Cesis
Client Service Center in Daugavpils
Client Service Center in Dobele
Client Service Center in Gulbene
Client Service Center in Jekabpils
Client Service Center in Jelgava
Client Service Center in Jurmala
Client Service Center in Kraslava
Client Service Center in Kuldiga
Client Service Center in Liepaja
Client Service Center in Limbazi
Client Service Center in Livani
Client Service Center in Ludza
Client Service Center in Madona
Client Service Center in Ogre
Client Service Center in Preili
Client Service Center in Rezekne
Client Service Center in Saldus
Client Service Center in Talsi
Client Service Center in Tukums
Client Service Center in Valka
Client Service Center in Valmiera
Client Service Center in Ventspils
Client Service Center of Latgale’s Division, Riga
Client Service Center of Pieriga’s Division
Client Service Center of Vidzeme’s Division, Riga
Client Service Center of Zemgale’s Division, Riga
Countrywide customer service center in Riga
Receipt of services
Client Service Center in Aizkraukle
Client Service Center in Aluksne
Client Service Center in Balvi
Client Service Center in Bauska
Client Service Center in Cesis
Client Service Center in Daugavpils
Client Service Center in Dobele
Client Service Center in Gulbene
Client Service Center in Jekabpils
Client Service Center in Jelgava
Client Service Center in Jurmala
Client Service Center in Kraslava
Client Service Center in Kuldiga
Client Service Center in Liepaja
Client Service Center in Limbazi
Client Service Center in Livani
Client Service Center in Ludza
Client Service Center in Madona
Client Service Center in Ogre
Client Service Center in Preili
Client Service Center in Rezekne
Client Service Center in Saldus
Client Service Center in Talsi
Client Service Center in Tukums
Client Service Center in Valka
Client Service Center in Valmiera
Client Service Center in Ventspils
Client Service Center of Latgale’s Division, Riga
Client Service Center of Pieriga’s Division
Client Service Center of Vidzeme’s Division, Riga
Client Service Center of Zemgale’s Division, Riga
On-site
During an emergency, face to face customer service is suspended. For communication use the phone number or email of any customer service center.
The allowance shall be paid to a person with a group I visual disability who does not receive an assistant service from the local government or from the funds of European Union projects and does not receive a State allowance for a person with disabilities who needs care.
Process description
Service requests
In order to claim the benefit, a specific form of application addressed to the SAA must be completed.
May submit a submission:
• on the www.latvija.lv portal;
• on-site (if requested for service, a personal identification document (passport or ID card) must be produced);
• electronically (the application must be signed with a secure electronic signature containing the time stamp);
• by post.
The application may be submitted to any VSAA customer service centre.
The submission shall indicate the preferred method of receiving the decision.
Receipt of services
A decision regarding the granting of a benefit may be received in person, by post, in the official electronic address or in the portal www.latvija.lv, in accordance with the type of receipt of the decision indicated in the application.
The allowance shall be transferred to the allowance recipient in the credit institution or postal settlement system account.
