Process description
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Service requests
In order to claim the benefit, a specific form of application addressed to the SAA must be completed.
May submit a submission:
• electronically - using the official electronic address (e-address) or e-mail (the application must be signed with a secure electronic signature containing the time stamp);
• on-site (if requested for service, a personal identification document (passport or ID card) must be produced);
• by post.
The application may be submitted to any VSAA customer service centre.
The submission shall indicate the preferred method of receiving the decision. -
Receipt of services
A decision regarding the granting of a benefit may be received in person, by post, in the official electronic address or in the portal Latvija.gov.lv, in accordance with the type of receipt of the decision indicated in the application.
The benefit may be received with a delivery at the place of residence or with a transfer to the account of a credit institution of the Republic of Latvia (LR) indicated in the submission, a postal current system account or a payment account opened in another European country, in which a payment in euro currency may be included, withholding from the benefit bank or credit institution a Commission for a transfer outside the LR.
If the place of residence is chosen, the payment for the supply of services at the place of residence shall be deducted from the allowance.