How Administrative proceedings at the State Social Insurance Agency begin
Administrative proceedings with the State Social Insurance Agency (SSIA) are most often initiated on the basis of an individual's submission. Officials of the SSIA are also entitled to commence administrative proceedings themselves, if facts or legal
circumstances have been established which allow a more favourable decision to be taken for a private individual or in order to comply with the legal norms that have entered into force.
Collection of information during administrative proceedings
SSIA has a duty to inform the person what additional information is necessary in order to take a legal decision. An individual has the right to request explanations as to why the requested information is necessary. An individual has the right to become
acquainted with the file and to express his or her opinion and, in case of confusion, to obtain clarification of the applicable legal provisions.
How long a decision will be made
• The pension decision must be made within one month of receipt of the person's application, all necessary documents and information.
• Decisions on benefits must be taken within 10 working days from the date of receipt of the person's application, all necessary documents and information.
• If it is necessary to collect additional information or carry out additional checks for the decision, the decision period may be extended for four months, informing the
person thereof. Where there are objective reasons, the Director of the SSIA shall have the right, by reasoned decision, to further extend the period for issuing the decision to one year. If it is necessary to receive information from foreign social security
institutions, the director of the SSIA has the right to extend the time period for issuing the decision to 3 years by a reasoned decision.
Execution of the Decision
The text of the SSIA Decision shall include information on how the decision will be implemented. Explanations regarding the decision and its execution can also be
obtained from SSIA Customer Service centres or by writing konsultacijas@vsaa.gov.lv
The SSIA shall commence enforcement of the unfavourable decision taken, which requires repayment of the overpayment of the service, after the time period for
disputing (appealing) this act has expired and it has not been contested (appealed) or a court judgment, by which the application of the addressee has been rejected, has
come into force.
What to do if the decision or actual action taken by the SSIA Division is not satisfactory
If the decision or actual action of an official of the SSIA division (for example, in relation to the calculation of the object of minimum mandatory contributions, failure
to provide reference or notifications to participants of the State funded pension scheme) is not satisfied, the person has the right to challenge it to the director of the
SSIA.
The Director of the SSIA shall take a decision to revoke the decision of the official of the division or declare the actual action unlawful if it is determined that the decision
or actual action is not lawful or leave the decision unchanged or the actual action shall be considered justified if it is lawful.
The decision of the Director of the SSIA may be appealed to the court by submitting an application to the relevant courthouse of the Administrative District Court
according to the address of the person's place of residence (Riga, Jelgava, Liepaja, Rezekne or Valmiera).
Applications containing a request, complaint, proposal or question within the
competence of the institution shall be examined by the SSIA in accordance with the procedures laid down in the Law.
The translation has been prepared using a machine translation tool.