Process description
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Service requests
Important to know!
In order to be granted unemployment benefits, you must first apply for unemployment status.
The status of unemployed is obtained by submitting an application addressed to the State Employment Agency for its granting. After that, the State Social Insurance Agency must submit an application for unemployment benefits.
In order not to delay the granting and payment of the benefit, it is preferable to submit both applications in the appropriate order on the same day.
In order to claim the benefit, a specific form of application addressed to the SAA must be completed.
May submit a submission:
• on the www.latvija.gov.lv portal;
• on-site (if requested for service, a personal identification document (passport or ID card) must be produced);
• electronically (the application must be signed with a secure electronic signature containing the time stamp);
• by post.
An application may be submitted in person to any VSAA customer service centre, State Employment Agency or the National and Local Government Unified Customer Service Centers
The submission shall indicate the preferred method of receiving the decision.
When applying for a benefit, the original documents certifying the length of insurance (employment) shall be presented by 31 December 1995 and the periods equated thereto, if such information is not already available to the SAA. -
Receipt of services
If the official electronic address account (hereinafter the e-address) is activated, the decision will be sent by the SSIA to the e-address regardless of how the application is submitted.
If the e-address is not enabled and:
- completed for e-submission on portal Latvija.gov.lv, the decision will be available for viewing on portal Latvija.gov.lv in the “SSIA information and services” e-service under the “logged-in services” section;
- the application has been submitted to the SSIA in person, electronically (signed with a secure electronic signature) or sent by post - the decision may be received according to the type of receipt of the decision indicated in the application: on the portal, Latvija.gov.lv, face-to-face, or by post
At the choice of the recipient, the SSIA shall transfer the service to the account of the Latvian credit institution or postal payment system.