Description:
Information shall be issued or transmitted in person by post or by e-mail not later than within a period of 15 days, if additional processing is not required for the preparation of the information or within 30 days if additional processing is required for the preparation of the information.
On-site
During an emergency, face to face customer service is suspended. For communication use the phone number or email of any customer service center.
Service requests
Client Service Center in Aizkraukle
Client Service Center in Aluksne
Client Service Center in Balvi
Client Service Center in Bauska
Client Service Center in Cesis
Client Service Center in Daugavpils
Client Service Center in Dobele
Client Service Center in Gulbene
Client Service Center in Jekabpils
Client Service Center in Jelgava
Client Service Center in Jurmala
Client Service Center in Kraslava
Client Service Center in Kuldiga
Client Service Center in Liepaja
Client Service Center in Limbazi
Client Service Center in Livani
Client Service Center in Ludza
Client Service Center in Madona
Client Service Center in Ogre
Client Service Center in Preili
Client Service Center in Rezekne
Client Service Center in Saldus
Client Service Center in Talsi
Client Service Center in Tukums
Client Service Center in Valka
Client Service Center in Valmiera
Client Service Center in Ventspils
Client Service Center of Latgale’s Division, Riga
Client Service Center of Pieriga’s Division
Client Service Center of Vidzeme’s Division, Riga
Client Service Center of Zemgale’s Division, Riga
Countrywide customer service center in Riga
International Services Division
Receipt of services
Client Service Center in Aizkraukle
Client Service Center in Aluksne
Client Service Center in Balvi
Client Service Center in Bauska
Client Service Center in Cesis
Client Service Center in Daugavpils
Client Service Center in Dobele
Client Service Center in Gulbene
Client Service Center in Jekabpils
Client Service Center in Jelgava
Client Service Center in Jurmala
Client Service Center in Kraslava
Client Service Center in Kuldiga
Client Service Center in Liepaja
Client Service Center in Limbazi
Client Service Center in Livani
Client Service Center in Ludza
Client Service Center in Ogre
Client Service Center in Preili
Client Service Center in Rezekne
Client Service Center in Saldus
Client Service Center in Talsi
Client Service Center in Tukums
Client Service Center in Valka
Client Service Center in Valmiera
Client Service Center in Ventspils
Client Service Center of Latgale’s Division, Riga
Client Service Center of Pieriga’s Division
Client Service Center of Vidzeme’s Division, Riga
Client Service Center of Zemgale’s Division, Riga
International Services Division
On-site
During an emergency, face to face customer service is suspended. For communication use the phone number or email of any customer service center.
The statement shall contain information regarding the whereabouts of the person as a pension, benefit or recipient of the State Social Insurance Agency (VSAA) in the accounts of the SSIA.
The www.latvija.lv portal restores the data once a week.
Process description
Service requests
To request the service, you must fill in for a particular form submission addressed to the SSIA.
May submit a submission:
• on the www.latvija.lv portal;
• on-site (if requested for service, a personal identification document (passport or ID card) must be produced);
• electronically (the application must be signed with a secure electronic signature containing the time stamp);
• by post.
The application may be submitted to any VSAA customer service centre.
Receipt of services
The service may be received in person, by post or at the official electronic address, in accordance with the type of receipt of the information indicated in the application.
